Samples Policy
Sometimes, arriving at a purchase decision is very difficult without testing the samples. We welcome you to test our product's quality.
However, we get an unbelievable number of requests for samples each and every day, and in an effort to keep low our operational costs for our customers, we require that freight be paid for samples by all customers.
We do not ship samples via the post, as China Post is not effective for samples delivery. Therefore, if customers wish to have samples delivered them we require that you pay the freight using one of the three well known international express carriers: DHL, TNT, or Fedex. The method for you to do this is as follows:
- Provide us with your account number at one of these carriers and they will bill the freight directly to your account. If you choose this option, the samples must be delivered to the same address as your billing statement is sent to each month. This is the most popular method for samples delivery and is quite easy.
- If you do not have an account with an express company, you can go to the office in your local country and request that they pick up a package for you in China. They will require you to pay advance for this shipment, and they will arrange all the details. You simply give them our address and phone number, and they will take care of the rest. It is our understanding the DHL, FedEx, and TNT provide this service.
- If it is not convenient to go to the office in your country to pay for the pickup, then you can pay to us $40USD via TT . This payment must be made in advance and you should send an email to request bank information before you make this payment.
- If you are currently purchasing in China and have a local office or agent, we will deliver samples free of charge to their office, provided that it is in China.
Samples are available upon request to our Sales Department and providing your contact information with the amount of samples needed, particular samples desired, and date needed by. The amount and conditions could vary, please contact us directly for more information.